Vehicle Sold or Transferred
Cancel existing policy after selling your vehicle once the buyer presents proof of fresh insurance or updated RC transfer.
Policy Cancellation
Sold your vehicle? Cancel and claim your refund.
When you sell your vehicle before the policy expires, you may be eligible for a pro-rata premium refund. We'll walk you through the process.
When you can cancel
Valid reasons to cancel a motor policy.
- 01You sold the vehicle (transfer to buyer's name required)
- 02The vehicle is a total loss or has been written off
- 03You bought a duplicate policy by mistake
- 04You want to switch insurers during the free-look period (usually 15 days)
Four steps to cancel after a sale.
01
The vehicle must be transferred to the buyer's name at the RTO. Keep the Form 29/30 acknowledgement.
02
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04
Don't lose your No Claim Bonus.
Ask us for an NCB retention letter before you cancel. It lets you carry your accumulated NCB to your next vehicle for up to three years. This one letter can save you thousands at your next renewal.
Valid grounds for policy cancellation and refunds.
Double Insurance Coverage
If two active policies were inadvertently issued for the same vehicle, the duplicate policy can be cancelled with full pro-rata refund.
Total Loss or Vehicle Scrapping
In cases where RTO cancels vehicle registration due to total loss or scrapping, unearned policy premium is refunded.
Free-Look Health Cancellation
Cancel newly purchased health insurance policies within the 30-day free-look window for a 100% refund less medical checkup costs.
How pro-rata premium refunds are calculated and credited.
01
Provide written notification stating the specific reason for policy cancellation alongside policy number.
02
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04
Selling a vehicle can be simple.
Tell us the sale date and we'll handle the cancellation, refund, and NCB retention for you.